Privacy Policy

Last Updated: October 2025

Introduction

This Privacy Policy explains how ElevateCV ("we," "our," or "us") collects, uses, maintains, and discloses personal data ("Data") from users ("you" or "your") of our website and services. Personal Data refers to any information that identifies or can be used to identify an individual, such as name, email address, and IP address.

We are committed to protecting your privacy and ensuring transparency about how your information is processed. Please read this Privacy Policy carefully to understand our practices regarding your Data.

Security of Processing

We use industry-standard technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated to align with current security best practices.

All sensitive data transmissions between your browser and our servers are encrypted using SSL (Secure Socket Layer) technology. Access to your account and personal information is restricted to authorized personnel who are bound by confidentiality obligations.

Retention Periods: How and How Long We Keep Your Data

We retain your Data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Once your Data is no longer needed, it is securely deleted or anonymized. In some cases, we may retain Data for longer periods if required by law, to resolve disputes, or to enforce our agreements. During retention, your Data remains protected and will not be used for any other purpose.

Processors and Third-Party Service Providers

We may engage trusted third-party service providers ("processors") to process your data on our behalf. These include hosting providers, analytics services, and email communication tools. Each processor operates under a binding agreement that ensures your Data is handled securely and only for the specified purpose.

Examples of processors include:

  • Hosting and Storage: Vercel, Supabase, or AWS
  • Analytics: Plausible, PostHog, or Google Analytics
  • Payments: Stripe or LemonSqueezy
  • Email Delivery: Resend, Postmark, or SendGrid

We ensure all processors comply with GDPR and other relevant data protection laws.

Sharing of Data

We may share your Data with:

  • Affiliated companies within our group for operational and administrative purposes.
  • Service providers and partners who assist in delivering our Services (e.g., analytics, billing, customer support).
  • Legal or regulatory authorities when required to comply with applicable laws or respond to lawful requests.

We will never sell your personal information to any third party.

Compliance with Legal and Regulatory Obligations

We may disclose your information if required by law or if we believe that such action is necessary to:

  • Comply with a legal obligation or request (e.g., subpoena or court order).
  • Protect our rights or defend against legal claims.
  • Prevent, detect, or investigate illegal activity, fraud, or security breaches.
  • Safeguard the rights, property, or safety of ElevateCV, our users, or the public.

Domain Registration and ccTLD Rules

If you register or use a custom .cv or other domain via our platform, we may share limited personal information (such as name, email, and contact details) with domain registrars and registry operators as required by ICANN and ccTLD rules. This is necessary for domain ownership verification and compliance with registry policies.

Your Legal Rights

You have the following rights under data protection laws:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data when it is no longer necessary.
  • Right to Object: Object to processing, especially for direct marketing.
  • Right to Data Portability: Request transfer of your data to another provider.

To exercise any of these rights, contact us at privacy@elevatecv.online. We may verify your identity before processing your request.

Server Log Files

When you visit our website, our servers automatically collect certain technical information such as:

  • Browser type and version
  • Operating system
  • Referrer URL
  • IP address
  • Date and time of access

This data is collected for security purposes, to ensure website stability, and to analyze traffic trends. It is not merged with other data sources or used to identify individuals unless required for legal or security investigations.

Newsletter

If you subscribe to our newsletter, we will use your email address to send updates, announcements, and promotional content related to ElevateCV.

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email. We store your email, subscription timestamp, and IP address for verification and legal compliance. Your data will not be shared with third parties for marketing purposes without your consent.

Cookies

Our website uses cookies to enhance user experience, analyze traffic, and remember preferences.

Types of cookies we use:

  • Essential Cookies: Required for basic site functionality.
  • Analytics Cookies: Help us understand how users interact with our site.
  • Preference Cookies: Store your settings and choices.

You can modify your browser settings to block or delete cookies. However, some features may not function properly if cookies are disabled.

AI Data Processing

As part of our AI-powered resume generation service, uploaded documents or entered data may be processed by machine learning models (e.g., OpenAI API) to generate personalized output. Uploaded resumes are processed securely and deleted after analysis unless you choose to save them in your profile.

We do not use your uploaded data to train AI models or share it with any AI provider for training purposes.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: